Order returns and exchanges

Feature name: Order returns and exchanges
Readiness: high
Development Effort: medium

Overview

An option for returns and exchanges. The solution should provide a returns document for consequential reconciliation.

  • It should be implemented as part of the integration.
  • The order module should be extended with Order Exchange document which will keep the current exchange status and all properties.
  • The order module should be extended with Order Returns document which will keep the current returns status and all properties.
  • The update of these document can be a trigger for other business processes.

References

Integrate Virto orders with external systems via Logic Apps
Essential modularity
VirtoCommerce Visual Studio Extensions
VC Module Webhooks

Keywords

Workflow, Integration, Logic App, Custom Documents